These Terms & Conditions govern purchases made through the Quickfoldseat website. By placing an order, you confirm that you have reviewed the applicable product information and these terms.
1. Business Information
- Brand: Quickfoldseat
- Company: CANAPES ET COMPANY
- Address: HOMESALONS, 49 BOULEVARD DU HAVRE 95220 HERBLAY-SUR-SEINE
- Phone: +33966985983
- Email: online@quickfoldseat.com
2. Orders & Fulfillment
- Orders are processed within 1–3 business days after payment verification and order confirmation.
- Once an order is dispatched, tracking information is automatically emailed to the address provided at checkout.
- We reserve the right to contact customers if additional verification is required to prevent fraudulent transactions or ensure accurate delivery.
3. Delivery & Shipping
- We serve customers in Europe and the United States via reliable carriers, including DHL, FedEx, and UPS Priority services.
- Standard delivery takes 3–7 business days post-dispatch.
- Tracking updates are issued at key milestones (dispatch, transit, and local delivery).
- If an order exceeds standard delivery timeframes due to carrier delays, we will investigate and provide an appropriate resolution, including a replacement shipment or full refund where warranted.
4. Delivery Risk and Ownership (EU Customers)
- For EU consumers, the risk of loss or damage remains with the seller until the goods are in the physical possession of the consumer or an authorized third party.
- Mandatory statutory rights under EU consumer protection laws remain fully intact.
5. Right of Withdrawal (EU Customers)
- Eligible EU consumers possess a 14-day right of withdrawal without providing a reason, starting from the day of physical receipt.
- To initiate a withdrawal, email online@quickfoldseat.com with a clear statement.
- Returned items must be sent back within statutory deadlines. Direct return shipping costs for change-of-mind returns are borne by the customer.
- Value reductions caused by excessive handling beyond what is necessary to establish product nature and function may be deducted in accordance with local regulations.
6. Damaged or Defective Goods
- If an item arrives damaged or defective, contact online@quickfoldseat.com immediately with photographic evidence.
- Approved claims will be processed via replacement or refund. In clear-cut damage cases, physical return of the item may be waived.
7. Refunds
- Valid refunds are processed back to the original payment method within 5–10 business days.
- Statutory right-of-withdrawal refunds include standard initial delivery costs; premium shipping upgrades are non-refundable.
8. United States Customers
- US consumer transactions comply with applicable federal and state regulations. No mandatory statutory rights are restricted.
9. Product Information
- Specifications, measurements, and colors are displayed on product pages. Customers are encouraged to verify details prior to purchase.
10. Modifications
- Terms may be updated periodically to reflect operational or legal changes. The latest published version applies to all active orders.
11. Contact Support
- For order, delivery, or refund assistance, contact:
- Brand: Quickfoldseat
- Company: CANAPES ET COMPANY
- Address: HOMESALONS, 49 BOULEVARD DU HAVRE 95220 HERBLAY-SUR-SEINE
- Phone: +33966985983
- Email: online@quickfoldseat.com